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Sep 5	Unplanned maintenance 5th September Posted by David Askew on 05 September 2011 05:22 PM
There will be a small amount of downtime this evening at around 11:30pm whilst we upgrade some core networking hardware. The downtime is expected to last no more than 5 minutes but will add much greater redundancy to the whole network. Please accept our apologies for any inconvienience caused during this time. Should you have any questions or concerns please contact our support team. Thank you.
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Sep 2	Domain Renewal Group Warning Posted by David Askew on 02 September 2011 04:12 PM
A few of our clients have recently received official looking letters from an organisation calling itself "Domain Renewal Group". The letters purport to be a Domain Name Expiration Notice and relate to a domain that the client really does own. They offer the client the opportunity to transfer the registration to themselves and renew their domain registration at a largely inflated price. Domain Renewal Group have been around for a little while now, a quick Google search finds their name mentioned quite frequently, usually in conjunction with the keyword "scam". It appears from various reports that Domain Renewal Group don’t actually transfer your domain name or renew it, they just take your money and do nothing. Domain Renewal Group must get their information from the Whois database, then they send a letter to the owner asking them to pay for renewal of their domain. This is quite cunning as proper registrars (like ourselves) normally communicate via email rather than letter, by sending a letter Domain Renewal Group can avoid the person who normally deals with domain renewals (and who would recognise the notice as a scam) and go directly to the business which owns the domain name. The owner will recognise the domain name and just pay the invoice, the amounts involved are small enough not to raise suspicion. We always register domains in the client’s name so that they actually own their domain names and can transfer them away from us if they want to. With personal .UK registrations you can hide the owner’s details on the Whois database but with businesses this isn’t allowed. For any other domains (.com, .net .org etc...) you can opt to take the domain privacy but there is a small additional charge for this. Should you be cautious about your personal data being publicly available we recommend you take this registration feature. You can order this from within your account at: http://www.ApexHosting.co.uk If you receive a letter like this from Domain Renewal Group or from anyone else we would advise you completely ignore it. Should you have any questions or concerns please contact our support team.
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